Architecting enterprise SaaS platforms
Eighteen years scaling resilient cloud architectures, directing high-stakes technical pre-sales, and orchestrating modern multi-agent LLM systems for global enterprises.
Eighteen years of scale
Eighteen years in enterprise SaaS, with one consistent thread: sitting at the intersection of hands-on technical work and the people who need it translated into something usable.
Started as a software engineer, moved into customer-embedded services consulting at Broadcom/CA Technologies — deploying enterprise IT software directly inside large customer environments.
Spent over 8 years at ServiceNow as the technical bridge between Engineering and the global field: building reference architectures, running Customer Advisory Council engagements, and partnering with Solution Consultants across APAC, NA, and EMEA.
Today, building an agentic AI platform at Skyfall — defining LLM evaluation frameworks, shaping API and architecture decisions, and working hands-on with Python and Claude-class models on real agentic workflows.
Work With Me
Have a difficult AI product or workflow problem?
I work with founders, product leaders and enterprise AI teams who are building beyond the prototype stage.
Product Strategy Session
A focused advisory session for a specific AI product, workflow or roadmap challenge.
Best for teams that need clarity before making product decisions.
AI Product Advisory
Ongoing advisory for teams building AI products.
Best for teams that need product thinking across strategy, workflow design, user experience, roadmap and execution.
A focused engagement to turn one complex workflow into an AI-assisted or agentic product design.
Agentic Workflow Sprint
Resilience over hype
The hardest part of AI isn't the model—it's the data pipeline, the security boundary, and the user trust. We build systems designed for auditability, predictability, and commercial alignment.
Directing the Skyfall initiative and orchestrating enterprise LLM systems. Building secure data pipelines, multi-agent frameworks, and high-scale SaaS architectures that survive rigorous compliance audits.
Leading technical pre-sales within the ServiceNow ecosystem. Securing high-value enterprise accounts by translating complex multi-tenant system architecture into clear, board-room ready commercial strategy.
Architecting foundational SaaS pipelines and distributed systems. Hardening core platform security boundaries, optimizing database performance, and establishing engineering execution standards.
Build AI products used can trust
If you are working on an AI product, agentic workflow or enterprise automation challenge, I can help you think it through